Storage & Pick-Up Information
We understand that life happens. Sometimes delivery timing doesn't align perfectly with your schedule, or you prefer to handle transportation yourself. Here's everything you need to know about storage and pick-up options.
Pick-Up at Our Workshop
Convenient Self-Service Option
Prefer to pick up your custom furniture personally? We're happy to accommodate. You can arrange to collect your pieces directly from our Connecticut workshop at a time that works for both of us.
What Pick-Up Includes
Scheduled Appointment: We'll coordinate a mutually convenient pick-up time
Loading Assistance: Our team helps load your furniture safely into your vehicle
Care Instructions: Complete guidance on transporting and placing your pieces
Final Inspection: Review your furniture together before it leaves our workshop
Storage Policy
Completion Notification
When your custom furniture is ready, we'll contact you immediately to arrange either delivery or pick-up within 14 days of completion.
Short-Term Storage
We provide complimentary storage for up to 14 days after completion, giving you flexibility to coordinate the perfect timing for your family.
Extended Storage
If you need storage beyond 14 days due to scheduling conflicts, renovation delays, or other circumstances, storage fees will apply to ensure your pieces remain protected in our climate-controlled facility.
Planning Your Timeline
Communication is Key
We'll keep you updated throughout the crafting process, so you know approximately when your pieces will be ready.
Flexibility When You Need It
Life doesn't always go according to plan. If you need to adjust timing due to home renovations, family circumstances, or scheduling conflicts, just let us know as early as possible.